1
Global
Template
Review
Goal: Baseline
Best Practices
2
Local Gap
Analysis
Deliverable:
Fit-Gap Matrix
3
Process
Mapping
(Swimlanes)
Deliverable:
Role Flowcharts
4
Step-by-Step
SOP
Drafting
Deliverable:
Localized SOP
5
Stakeholder
Sign-Off
Goal: Final
Approved SOP